Editions: Enterprise

TeamSupport offers basic integration with Subversion through the Tortoise SVN client.

Setting this up is simple – Just a few changes in the Tortoise properties. Click here to see the Tortoise documentation and how to change their properties.

The specific settings for TeamSupport should be:

bugtraq:label TeamSupport
bugtraq:message [TeamSupport Tickets: BUGID]
bugtraq:number True
bugtraq:url https://app.[ServerName].TeamSupport.com/ticket.aspx?ticketnumber=%BUGID%

When you do a commit in SVN, you will now have the ability to associate ticket numbers (you can input multiple tickets, just separate with a comma) in the commit window. When you open the commit log, the ticket numbers will be hot links and you can click on them to open the ticket in TeamSupport.

Future integration with SVN: We are planning to support post-commit hooks in a future release which will do some automatic processing on the tickets themselves.

Other source control systems: We have tested and verified this implementation with the Tortoise SVN client. While we are sure it will work with other clients and source control systems, we have not yet tested these. However, we would love to get your feedback (support@teamsupport.com) if you succesfully integrate with another system.

TeamSupport has also done integration with BeanStalk, a hosted SVN provider.

Need more help with this?
Customer Support

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