TeamSupport is a true multi-channel customer support solution which means that tickets can be created through a variety of means. The following is a list, with links to the appropriate section of the documentation, of the various ways tickets can be created:

  1. Manually via an Agent
  2. Email
  3. Customer Hub
  4. API
  5. Facebook integration
  6. Integration with other applications such as CRM systems
  7. Missed Customer Chat

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