The Customer Hub has an admin page which will allow you to customize and control all of your settings.

The Customer Hub is a replacement for our Advanced Portal and Public Portal. If you are already an Advanced and/or Public Portal user, we have provided this Migration document for you to transition to the Customer Hub. New customers who joined TeamSupport after April 21, 2017 will only see Customer Hub settings in their account.

The admin page can be found by navigating to Admin -> My Portal -> Customer Hub.

There are two tabs:

  • Basic Hub Settings: There are many option settings to configure your Customer Hub which listed on this page. If you hover over the name of the option, text will appear which will have a brief description of the setting. Click here to learn more about Changing the Customer Hub URL.
  • Advanced View Designer: In addition to the Basic Hub Settings, you may optionally choose to configure the look and feel of your Customer Hub using HTML. This tab will require some knowledge of HTML. There is a button to revert back to default settings should any mistakes be made in the HTML. We recommend building your Hub on in a Sandbox environment so that you can test offline.

Need more help with this?
Customer Support

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