Customer API

You can allow your Customer to access their data within your account by giving them their Customer API Token that is found on their Customer record. Your customers can do things like access their ticket information, update tickets, and post new tickets. Here is a list of the API calls and tables that are available when using the Customer API Token.

GET

  • Tickets
  • Actions
  • Products
  • Versions
  • ActionTypes
  • PhoneTypes
  • Product Version Statuses
  • Ticket Severities
  • Ticket Statuses
  • Ticket Types

POST & PUT

  • Tickets
  • Actions

DELETE

  • None

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