In 2016, we began sunsetting the Advanced and Public Portals to be replaced with the Customer Hub. As of April 2017, existing customers will still see the menu “Classic Portals” in their Admin section, while new customers will only see the Customer Hub.
We encourage all customers to Migrate to the Customer Hub in order to take advantage of all the updated features. We are no longer adding new features the the Classic Portals.
If you are still a Classic Portal user, you may access the documentation in our Knowledge Base section under the Customer Portals subcategory.
As always, if you have any questions, please do not hesitate to contact our Support Department.
Need more help with this?
Don’t hesitate to contact us here.