TeamSupport’s Inventory module allows you to track physical inventory items (or “assets”) which have been shipped to customers. You can also associate these assets to tickets for easier tracking
To add assets to tickets, simply click the add Inventory link to the right within a ticket. There you can type in an asset name and/or a serial number. You can add as many assets to a ticket as you like.
Hovering over the asset will give you all of the info about the asset.
Click here to learn more about tracking assets from within TeamSupport.
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