If you are a basic Support User, you might find all you need in the Quick Start User Basics section.

Browse this section for Advanced User topics such as:

  • Home Screen Navigation
  • Dashboard
  • Ticket Functions
  • Ticket Tags
  • Knowledge Base
  • Community
  • Wiki
  • Search
  • Customer Chat
  • Water Cooler
  • User Account Settings
  • Groups
  • Customer Functions
  • Product Section
  • Inventory Section
  • Reporting & Metrics

What’s Left?

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Customer Support

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