Edition: Enterprise

Multiple Customer Hubs are added in the Hub builder which is accessible by clicking the “Add New Hub Button” from Admin -> My Portals -> Customer Hub Settings.

When this link is pressed, the following page will appear.

Field Definitions

  • Hub Prefix/Name: This is a unique name for the Hub instance. The Hub name must be one alphanumeric word with no special characters. It must also be unique across all TeamSupport customers as the name is included in the default URL.
  • Product Line: This field is optional. Associating a Product Line to your Customer Hub will allow you to refine the content that your Customers will see.
  • Copy All Other Settings From: This field allows you to clone an existing Hub. All of the remaining fields will default to the selected Hub. Once created, you can edit any of the fields in your new Hub.

Click here to learn how to configure the Customer Hub.

Need more help with this?
Customer Support

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